Privacy Policy

Overview

Clearview Geographic LLC, operating as ClearGeo.Tech ("we," "us," "our"), is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, share, and protect information when you use our web hosting services.

This policy applies to all services offered by ClearGeo.Tech, including our website, hosting platform, customer portal, and related services.

Information We Collect

Personal Information

We may collect the following types of personal information:

• Account Information: Name, email address, phone number, billing address
• Payment Information: Credit card details, billing information (processed securely through third-party payment processors)
• Communication Data: Support tickets, chat logs, email correspondence
• Technical Information: IP addresses, browser type, operating system, referring URLs

Automatically Collected Information

When you use our services, we automatically collect:

• Server logs and access patterns
• Website performance and uptime data
• Security and monitoring information
• Usage statistics and analytics data

How We Use Your Information

We use your information for the following purposes:

• Service Provision: To provide, maintain, and improve our hosting services
• Account Management: To manage your account, process payments, and communicate with you
• Customer Support: To respond to your inquiries and provide technical assistance
• Security: To protect our systems and prevent unauthorized access or abuse
• Legal Compliance: To comply with applicable laws and regulations
• Service Improvement: To analyze usage patterns and improve our services

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, data center providers, and support tools. These providers are bound by confidentiality agreements and may only use your information for specified purposes.

Legal Requirements

We may disclose your information if required by law, legal process, or to protect the rights, property, or safety of ClearGeo.Tech, our users, or the public.

Business Transfers

In the event of a merger, acquisition, or sale of business assets, customer information may be transferred as part of the transaction, subject to the same privacy protections.

Data Security

We implement industry-standard security measures to protect your personal information, including:

• 256-bit SSL encryption for data transmission
• Secure data centers with physical and electronic access controls
• Regular security audits and vulnerability assessments
• Access controls and authentication systems
• Employee training on data protection and privacy
• Incident response procedures for security breaches

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Cookies and Tracking Technologies

What We Use

We use cookies and similar technologies to:

• Remember your login status and preferences
• Analyze website traffic and usage patterns
• Improve website functionality and user experience
• Provide targeted customer support

Your Choices

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our services. We also provide options to opt out of analytics tracking where available.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to processing based on legitimate interests

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to your request within the timeframe required by applicable law.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods include:

• Account Information: Retained while your account is active and for up to 7 years after closure for legal compliance
• Payment Information: Retained for the duration required by financial regulations and tax laws
• Support Communications: Retained for up to 3 years for quality assurance and training purposes
• Technical Logs: Typically retained for 90 days unless longer retention is required for security or legal reasons

International Data Transfers

Our services are primarily operated in the United States. If you are accessing our services from outside the US, your information may be transferred to, stored, and processed in the United States where our servers are located.

We ensure appropriate safeguards are in place for international data transfers in compliance with applicable privacy laws, including the EU General Data Protection Regulation (GDPR) where applicable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by email or through your account dashboard. The updated policy will be effective immediately upon posting.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

For EU residents: If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with your local data protection authority.